Otap is an oval-shaped puff pastry which is similar to “petite  palmiers” or elephant ears in Western countries. This is a delicacy that is popular in Cebu where it originated. The baking process requires the baker to make the dough very thin and shortening  is spread on each layer of dough and this process is repeated several times, after which the thin dough is rolled with a stick.  The folded dough is then cut into small pieces and set aside to relax so the dough is developed.  Then it is stretched by hand one by one and formed into oval shapes and the thin layers of the dough are very clear on each piece.  The more layers there are, the more flaky is the Otap.  Sugar is sprinkled on top of the otap dough before it is baked in the oven.

Delivery Time & Charges  

We currently deliver only within Singapore (including Sentosa Island) and minimum purchase for all modes of delivery and self-collection is $30 per order. 

No deliveries on Sundays and Public Holidays.

You need to select a mode of delivery per order: URGENT, STANDARD or SELF-COLLECTION. Please remember to select the right option before 'PROCEED TO CHECKOUT’. 

a. URGENT delivery is fulfilled in 2hr on the same weekday. It is not available on Saturdays and Sundays. You will be notified via email once your order is dispatched and collected by 3PL (e.g. Grab, Comfort Delgro, Lala Move). 

b. STANDARD delivery is scheduled and fulfilled in 2 to 4 working days, excluding the order date. You will be notified via email one day before your confirmed delivery. 

In the event that no one is present to receive the delivery, we recommend EITHER to leave the items at the door steps or with your neighbours OR set a new delivery date via a call, email or text message asap. No amendment or cancellation to an order is allowed once an order is processed. 

Redelivery 

All redelivery is addressed on a case by case, goodwill basis. Redelivery option does not apply for Urgent Delivery orders. 

In the event that you are not present to receive a Standard order at the scheduled delivery date, there will be a redelivery charge of $8.00 (incl. of GST), payable via PayNow to UEN No. 200612751G before the redelivery. You are required to provide a redelivery date within 2 days from original date, failing which, we will proceed to cancel the order and a cancellation charge of $10.00 will be imposed.  The balance order amount will be refunded through the same mode of payment. 

In the event that we are unable to confirm and/or verify any orders received through the mobile number provided to us, we reserve the right to cancel the said order.  

Self-Collection (pick & go only) 

We offer a free of charge self-collection service from our warehouse located at 1 Bukit Batok Crescent, #06-55, WCEGA Plaza, Singapore, 658064. 

Order by 12 pm the day before are able to collect between 9am - 4pm on the next working day. We will advise you by email if your order is ready for pick up. You will be required to show this email confirmation at the time of self-collection. Print copy is not required.

The warehouse will serve strictly as a pick & go collection point only and items are not exchangeable or refundable

Special Instruction:

It's important to add specific instruction for delivery, self-collection and other special needs for picking, packing and all other matters. This must be added in the ordering process before payment and confirmation.